Sportsman's Warehouse Fairbanks is a renowned outdoor sports store located in Fairbanks, AK. With a consistently busy atmosphere, this store caters to the needs of outdoor sports enthusiasts. The knowledgeable and competent staff, particularly Evan and Michelle, provide excellent customer service, assisting customers with their queries and guiding them through their purchases. The store offers a wide selection of handguns, rifles, ammunition, and accessories, all reasonably priced and of high quality. Additionally, Sportsman's Warehouse Fairbanks houses a variety of outdoor gear, fishing accessories, and even grilling options. While there may occasionally be wait times at the gun counter due to the current labor shortage, the staff maintains a positive attitude and strives to deliver an exceptional customer experience. Overall, Sportsman's Warehouse Fairbanks is an excellent destination for outdoor sports enthusiasts and individuals seeking top-notch gear and equipment.
Amenities and More
- Accessibility
- Wheelchair-accessible entrance
- Wheelchair accessible parking lot
- Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Service options
- In-store shopping
- In-store pickup
- Planning
- Quick visit
- From the business
- Identifies as veteran-owned
Reviews
I went here to buy a rifle and the wait line was ridiculous. I just think there is a better way to do business with folks dropping a lot of money in your store. Just my humble opinion.
Expect to wait 2+ hours for firearm purchase or release. Sometimes, you get lucky, and you're in and out in about 45 minutes.
This Fairfield store deserves -5 Stars! They are less than zero. I purchased a rifle, revolver, and safe on Dec. 6th. Although it said shipped to store for 3 weeks, it had not arrived by Dec. 26th. I decided to cancel the rifle.
I arrived at the store about 9:15 on Dec. 26th. There were three different lines. I was told to take a number. They were on No. 81 and I had 86. After 2 hours, the number never changed from 81. I asked one of the salesmen and he told me that they were not calling the numbers and that I needed to get in one of the lines. I was very pissed.
Finally, I got to see a salesperson to complete my transaction. I cancelled the rifle, completed the paperwork for my revolver, and picked up my safe. I was very frustrated at this point and just ready to go. Someone came and loaded the safe and to my truck.
The safe was very heavy and I needed to call some extra resources over to my house to help me unload it. When we got it off the truck and unboxed it, it had no manual, key, or lock combination code. All 3 things should have been included. I was pissed to the highest points of pisstivity at this point. I tried to call them and no one answered the phone. I ended up calling them a dozen times over an hour and they refused to answer the phone. I finally called the corporate headquarters to get some answers. The person incorporate tried to call them and said that the Fairfield store hung up on them twice also.
Do yourself a favor and don't ever shop here. Stay far away. I typically shop at the store in Brentwood and I highly recommend them.
Terrible customer service. I ordered online, my order was messed up, I had to make multiple calls to straighten it out. When I want to pick it up they were badly understaffed and really disorganized. I was kept waiting for wayyyyyy too long.
Has lots to choose from
The 3 gentlemen in the firearms area were pleasant to work with.
Been in the gun line for almost 2 hours….hasn’t moved. Will never come her again to purchase a firearm.
Man Tommy killed it felt like he got me done with gun paper work quick! Appreciate the gentleman that told me to use my fishing license as well. Guy at the register was extremely helpful too
Location
Hours
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Monday
09:00 AM - 09:00 PM
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Tuesday
09:00 AM - 09:00 PM
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Wednesday
09:00 AM - 09:00 PM
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Thursday
09:00 AM - 09:00 PM
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Friday
09:00 AM - 09:00 PM
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Saturday
09:00 AM - 09:00 PM
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Sunday
10:00 AM - 06:00 PM
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